Frequently Asked Questions

Everything you need to know about using Form Falcon.

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#1

What is Form Falcon?

Form Falcon is a powerful and user-friendly form builder that helps you create custom forms for various business needs. Whether you’re gathering leads, processing feedback, or managing event registrations, Form Falcon makes it easy to build, manage, and analyze forms all in one place.

#2

How do I create my first form?

To create your first form, simply log into your Form Falcon account and click the ‘Create Form’ button on your dashboard. From there, you can select from our pre-made templates or start from scratch by dragging and dropping the fields you need.

#3

Is there a free trial available?

Yes! We offer a 30-day free trial on all of our plans. This trial gives you full access to all premium features so you can explore everything Form Falcon has to offer without any upfront commitment.

#4

What payment options do you offer?

We accept all major credit cards for payments. Additionally, we offer monthly and yearly billing options. Choosing the yearly plan gives you 2 months free compared to the monthly plan.

#5

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time from your account settings. If you’re on a monthly plan, your premium access will remain until the end of the billing cycle. If you’re on a yearly plan, access will continue until the end of the year.

#6

Do you offer refunds?

For monthly subscribers, we do not offer refunds after payment is processed, but you will retain access until the end of the billing cycle. For yearly subscribers, we offer a 30-day money-back guarantee. If you cancel within the first 30 days, you’ll receive a full refund.

#7

Can I export form form response data?

Yes! Form Falcon provides a built-in export tool that allows you to easily export response data in both CSV and JSON formats. This makes it simple to analyze your data or import it into other tools for further processing.

#8

How many forms can I create?

Form Falcon allows you to create unlimited forms across all plans. You can create as many forms as you need for different projects, events, or business tasks.

#9

Can I collaborate with my team on forms?

Yes! Form Falcon allows you to invite team members to your workspace. You can collaborate by building, editing, and managing forms together, ensuring smooth teamwork and streamlined form creation across your organization.

#10

Is there a limit on the number of responses I can collect?

Each plan has a specific and generous response limit. If you anticipate receiving more, please upgrade your plan at any time within your Workspace, or reach out to us for assistance.

#11

How secure is my data on Form Falcon?

We take security seriously. All form data is encrypted in transit and at rest to ensure the highest level of protection. We also use industry-standard security practices to keep your data safe from unauthorized access.

#12

Can I integrate Form Falcon with other apps?

Yes! Form Falcon integrates with popular apps and services such as Google Sheets, Mailchimp, Zapier, and more, making it easy to connect your form data with the tools you already use.

#13

What happens if I exceed my submission limit?

If you exceed your submission limit, new submissions will be temporarily locked until you upgrade to a higher plan. You can unlock submissions by upgrading to a plan with higher response limits or by contacting us for a custom solution.

#14

How can I view and manage form responses?

You can easily view and manage all your form responses from the Responses page in your Form Falcon account. Additionally, you’ll receive instant email alerts for each new submission, so you’re always up to date.

#15

Can I customize the look and feel of my forms?

Absolutely! Form Falcon allows you to fully customize the design of your forms to match your brand. You can adjust colors, fonts, and layout to create forms that look professional and align with your business identity.

#16

Can I build and manage forms on mobile devices and tablets?

Absolutely! Form Falcon is designed to be just as effective on mobile devices and tablets as it is on a computer. You can create, edit, and manage your forms seamlessly across all platforms, ensuring flexibility and convenience wherever you are.

#17

How can I ensure my form is protected from spam and bots?

Form Falcon has built-in enterprise grade protection via Google ReCAPTCHA, providing enterprise-grade spam and abuse protection. This ensures that only genuine users can submit responses to your forms, keeping your data clean and accurate.

#18

How do I contact support?

We offer first-class customer support to help with any questions or issues you may have. You can reach out to us via our contact page at any time and we’ll get right back to you.